Our services

All cakes are designed and made to order based on discussions and emails with you.  Everything can be personalised from colour and size, to flowers and decorations.  If you cannot find something to suit your occasion a design can be created especially for you. 

Cake sizes

All cake sizes quoted are in inches and are based on the diameter of the cake. Cakes are 4-4½” deep as standard. If you require a deeper cake this needs to be requested at the time of booking. 

Consultations

Consultations may be made by appointment, telephone or email (joharpercakes@outlook.com or by phone 07714 755113)

Wedding consultations attract a non-refundable fee of £20 which is deducted from your final invoice, should you choose to place your order with us.  Please supply samples of fabrics, design requirements and any other information relevant to your event at the time of consultation. 

Dietary requirements

For your peace of mind, The Jo Harper cake company has been fully inspected by the local environmental health authority and we are fully insured. 

Any dietary requirements or allergies must be advised at the time of booking.  Eggs, nuts, gluten and alcohol are frequently used at The Jo Harper cake company however not all cakes contain them.  

Non-edible items

Please be aware some sugar flowers contain wires and some models contain internal supports.  Other non-edible decorations such as ribbons, feathers, brooches and internal cake supports will all need to be removed before serving.  You or your caterer will be advised of all non-edible items on or in the cake(s). 

Stand hire

We have cake stands you can hire to accompany your cake at your event.  We charge £20 per stand for 4 days hire. A deposit will also be required per stand to protect against loss or damage, this must be made by cash and is returned to you once the stand is returned. 

Collection

Collection is from Ewell KT19.

Cakes that are collected are all carefully boxed for transportation and full instructions on the care and handling of your cake will be provided.  Tiered cakes can be very heavy and are most at risk during transportation.

Please note that once a cake has been collected the full responsibility for its safety is with yourself, or the person collecting it on your behalf.  The Jo Harper cake company will not be held responsible for any damage to the cake once it has left our premises. 

Delivery & set up

If you would like your cake delivered locally and set up this can be arranged subject to delivery charges which are based on mileage and time bases.

In the event of severe weather conditions, or other unexpected events beyond our control it may not be possible to access your venue.  Please be assured that we will do our very best to deliver as pre-arranged.  To give you peace of mind it is recommended that you have Wedding insurance.